Frequently Asked Questions

Frequently Asked Questions

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How long does it take to receive my order?

Each watch is handmade to suit your individual preferences, which typically takes 7–10 working days. Some projects may take longer depending on parts availability. Once your watch is completed, shipping takes an additional 1–9 days, depending on your location.

Do you offer warranties on your watches?

Yes, all our watches come with a 1-year warranty covering manufacturing defects. If you encounter any issues, please contact us, and we’ll be happy to assist.

Are your watches water-resistant?

Yes, all our watches are designed with water resistance, but the specific depth rating depends on the model.

Do you offer international shipping?

Yes, we ship worldwide! If your country is not listed at checkout, please contact us, and we’ll do our best to arrange shipping to your location.